Operations leadership, technology, and AI

Human-Centered Leadership in the AI Age

AI is changing what one person can build and how quickly teams can move. I write for leaders who want to use that capacity with care while strengthening the judgment and shared purpose their organizations depend on.

Start with what you need

Understand

Build the foundation

Follow the connected questions leaders are likely to encounter as AI changes work.

Explore Foundational Ideas

Apply

Use the ideas

Connect AI initiatives to organizational priorities and the work of your organization.

Visit Resources

Perspective

See the lens behind the work

Learn about the operations experience and human-centered commitments behind the writing.

Read About

New thinking from the work

Essays and frameworks on AI-enabled work and the responsibilities leaders carry as organizations change.

Improve. Redesign. Reimagine.

“Use AI” is not a strategy. Map each initiative by the organizational change it should create: Improve, Redesign, or Reimagine.

8 min read

A Better Question Than “Are We Using AI?”

“Using AI” is too broad to guide leadership. The same tool can help us know, do, or figure out what comes next—and each mode needs different human responsibility.

7 min read

Browse all AI Leadership writing

Follow the work as it develops

I publish essays, working frameworks, and practical tools as I learn from the work.

Subscribe